Got a question about an international fixture at Sophia Gardens? All the information you need is here.

INTERNATIONAL MATCHES AT SOPHIA GARDENS

We appreciate that buying a ticket for a fixture next year may seem a bit risky, so we've got a list of FAQs that should answer any questions you have on how the ticket purchase process works and how we're making Sophia Gardens a safe venue.

 

WHO WILL BE PLAYING AT SOPHIA GARDENS IN 2022?
 

We're delighted to be hosting World Cup champions England in Cardiff during the summer of 2022:

England vs South Africa IT20 - Thursday 28th July

 

HOW CAN I BUY TICKETS?
 

All Members and those on our GlamFam database who are opted in to receive communications from us have been emailed with details about their priority access to tickets.

Not on our database yet? Sign up for our newsletters here. Or, enter the IT20 ballot HERE for a chance to secure your seat before tickets go on general sale.

 

WHAT HAPPENS IF THE MATCH IS CANCELLED?
 

If the fixture you are attending is cancelled due to the health and safety pandemic, we guarantee that you will be eligible for either a refund of the total value of your tickets or a credit of the same amount in your account with us.

These rights will be automatically communicated to you and all options presented clearly.

If the match is abandoned on the day due to rain, then our 'Refund Conditions' page contains all the information needed.

 

 

WHAT HAPPENS IF THE DATE CHANGES?
 

If these dates are to change, then all ticket purchasers will be able to move their ticket and seat to the new date, or be eligible for a full refund.

If the date changes, all ticket buyers will be emailed with the details of how to proceed.

 

 

HOW DOES THE BALLOT WORK?
 

If you're not part of one of our priority windows, your best chance to secure your seat at Sophia Gardens ahead of general sale is to enter the ballot.

The England vs South Africa IT20 ticket ballot is open and can be entered HERE.

Ballot winners are selected randomly and will be emailed on Monday 11th October to confirm whether or not they have been successful.

If you are successful in entering our ballot, an access code will be emailed to you with details on how to purchase tickets.

 

 

IS SOPHIA GARDENS A SAFE VENUE?
 

Our operations team have been working hard throughout the Covid-19 pandemic to make Sophia Gardens as safe a venue as possible for spectators comfort and safety.

We've installed hand sanisters throughout the stadium, with one-way systems in place and enhanced cleaning measures to help keep you safe and healthy.

We've also introduced strict social distancing measures and clear signage and guidance around Sophia Gardens.

For full details of our five-point plan to make Sophia Gardens a safe venue, click HERE.

The health and wellbeing of everyone involved is the number one priority. The ECB will continue to work closely with government, other sports governing bodies and across industry to plan and deliver the safe return of spectators to live cricket.

We will contact ticket holders to advise them of any health and safety measures that may be in place. These measures may include, but may not be limited to, the following:

  • Spectator Code of Conduct – a commitment from all match day attendees to adhere to any safety measures outlined and NOT to attend if they or any members of their household or ‘bubble’ are displaying symptoms of Covid-19 or have been asked to self-isolate
  • Test & Trace – the host venue may request contact details for all attendees, in line with government guidance
  • Hygiene and Cleaning – host venues will work with match day delivery partners to ensure hygiene measures are enhanced on site in all spectator areas
  • Managed Entry/Exit/Circulation – Arrival, departure and spectator circulation will be carefully planned and may be staggered. To support this, venues may recommend travel options to and from the venue that are different from those which supporters have previously experienced. Spectators can expect to see both increased signage and instructions to ensure the safety of all attendees, in line with government guidance

 

 

what plans do you have in place if social distancing is required and venue capacity has to be reduced?
 

 If there is a requirement for social distancing and a reduction in stadium capacity, we will contact ticket purchasers to advise on next steps and any contingency measures in place.

All ticket purchasers are provided with a Ticket Refund Promise to guard against the potential impact of Covid-19.

 

 

 

 

Still got a question?

Email tickets@glamorgancricket.co.uk and we'll do what we can to help you.